Return And Refund

At Golden Dunes, your satisfaction is our priority.

1. Returns

  • Items can be returned within 7 days of delivery.

  • Must be unused, in original packaging, with all tags.

  • Non-returnable: perfumes (opened), cosmetics, innerwear, clearance items.

2. Refunds

  • Processed within 5–10 business days once item is received and approved.

  • COD refunds given as store credit or exchange.

3. Exchanges

  • Allowed if item is defective, damaged, or wrong product delivered.

  • Must request within 48 hours of delivery.

4. Shipping Costs

  • Customer pays return shipping (unless product is defective/wrong).

  • Original shipping fee is non-refundable.

5. How to Request a Return

Contact us at:
📧 syeddilawar663@gmail.com
📱 03197543230
Include your order number, reason, and photos (if damaged).